Frequently Asked Questions:
What are the Inclusions:
+ sewing of brand labels
+ attaching of hang tags
+ standard accessories such as (e.g. zippers, buttons, pads, garters, thread, etc.)
+ packaging (Packed in a poly bags)
What is your MOQ?
MOQ: 50pcs per SIZE per DESIGN. Overall Quantity is or over 150pcs per project. (Can be divided into different fabric colors or prints).
MOQ: 30pcs per SIZE per DESIGN. Overall Quantity is or over 200pcs per project. (Can be divided into different fabric colors or prints).
MOQ: 20pcs per SIZE per DESIGN. Overall Quantity is or over 400pcs per project. (Can be divided into different fabric colors or prints).
Is it possible to have different colors or prints per MOQ?
Yes. There is no limit on fabric colors or prints.
Who will provide Fabrics/Accessories?
You may choose to provide your own fabrics. However, In the event that fabric provision is not included in your plan, we are pleased to inform you that we can offer a range of fabrics.
Standard accessories are included in the price unit for mass production except special/customized accessories.
NOTICE: If the client will be supplying the fabrics and materials for the project, please be reminded that the client takes responsibility for conducting quality checks on the fabrics and materials prior to sending them to us. It is important to note that we are not responsible for inspecting the quality of materials or fabrics provided by the client. Our quality checking services are limited to the goods produced within our own production line. If any client-supplied materials or fabrics are discovered to be damaged, we will not be held liable for any compensation, and the affected goods will not continue onto the full production line.
What if I want you to provide fabrics for me?
We are pleased to inform you that we can offer a range of fabrics. Kindly provide us with the specifics of the fabrics you require. Keep in mind:
- Colors or Prints are subject for availability.
- Our fabrics are sold per roll.
- Excess fabrics will be retained for future projects or can be reclaimed upon your request after your project is completed.
How do I check Fabrics Swatches to choose from?
To ensure your satisfaction with the selection process, we kindly advise that you visit our site to personally review the swatches. If this is not possible, we are able to ship swatches to you (if available) at an additional cost to be incurred by the client. However, we would like to inform you that our samples may be limited, as our complete collection of swatches is solely accessible during site visits. Alternatively, we can provide photos of the swatches online; however, we must stress that whichever option you choose online will be considered final, and our liability is waived for any color variation or deviation from expectations that may arise as a result of variations in screen or monitor calibration. Therefore, we strongly urge you to consider visiting our site to make your selection.
What if I'm not familiar with the fabrics?
Our inventory includes a vast selection of fabrics, which we regularly update with new variations. As a result, maintaining a comprehensive list of fabrics is not feasible. Nonetheless, we can accommodate your fabric preferences by specifying them in your tech pack.
If you're unfamiliar with the terminology or names of the fabrics, you may simply indicate "Recommend Something" or "Recommend Something Similar" and you may provide a description or photo of the fabric.
Do you manufacture accessories such as scrunchies, tote bags, dog scarfs?
Yes, MOQ is 1,000 pieces unless your project includes garments/clothing to produce then we can negotiate to 500pcs or less.
Do you embroider and print?
Yes, send us the details below:
1. Design (To be embroidered)
How long is the process?
Prior to finalizing your project, we kindly suggest requesting from us the lineup for pattern and sample, to gain insight on the expected waiting time.
Pattern and Sample: 3-5 Business Days Lead-Time, waiting time not included
Revisions: 3-5 Business Days Lead-Time, waiting time not included
Cutting: 3-5 Business Days Lead-Time, waiting time not included
2-Weeks Lead-Time, waiting time not included (For Small projects)
4-Weeks Lead-Time, waiting time not included (For Big projects)
Quality Check/Control: 5 Business Days
Small Projects: Average 3 designs (Free Size) or 1 Design (3 sizes)
Big Projects: Average 6 designs (Free Size) or 1 Design (6 sizes)
*STRICTLY NO RUSH POLICY: Please be advised that the estimated lead-time provided is approximate and subject to variances based on varying factors such as the quantity and complexity of your designs, sourcing duration and availability of materials needed for the project, as well as unforeseen events or circumstances that may arise, causing a delay in production. It is important to note that all products are handmade, and as such, we cannot guarantee exact delivery dates. We strongly advise against rushing your project, as this may compromise the quality of production.
Can you provide size charts?
We can accommodate your request for size charts. Prior the sampling process, our team will engage in a discussion of product measurements, which shall be finalized upon receipt of approval for the respective samples. Our skilled pattern makers will provide a suggestion for a standard size chart in accordance with your designs. If you could inform us of the range of sizes you desire, we will endeavor to meet your specifications.
What is grading?
Grading is the term called for the process of producing size patterns.
Ex. You have sizes S,M,L
For pattern and sample - Size S
For grading - Size M and L
Where are you located?
Address: #1 Mangga St., Bloomingbreeze Subdivision, Brgy. Pag-Asa, Angono, Rizal.
You may pin: MAC GARMENTS MANUFACTURER (Angono)
Do you provide labels and hangtags?
Yes, we do! We also manufacture labels and hangtags. Just send us the ff:
3. Quantity (MOQ as low as 500pcs)